Last Updated: 10.01.25
1. Introduction
Welcome to webgency (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://webgency.co or use our digital marketing services.
Please read this policy carefully. By using our Website or Services, you agree to the practices described here. If you do not agree, please do not access or use our Website or Services.
2. Information We Collect
We collect information that you provide directly to us, as well as information collected automatically.
A. Information You Voluntarily Provide:
Contact Information: When you fill out a contact form, request a consultation, or sign up for our newsletter, we collect your name, email address, phone number, and company name.
Project Details: When you inquire about our services, you may provide information about your business, marketing goals, and budget.
Client Information: If you become a client, we collect information necessary to provide our services, which may include access to your website analytics, social media accounts, and other marketing platforms. This is governed by our service agreement.
Communications: Records of your correspondence with us (e.g., email, chat).
B. Information Collected Automatically:
Technical Data: When you visit our Website, we automatically collect information such as your IP address, browser type, operating system, referring URLs, and device information.
Usage Data: We collect information about your interactions with our Website, such as the pages you visit, the links you click, and the time you spend on our site. We use tools like Google Analytics to collect this data.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect the information above and to enhance your experience on our Website. You can control cookie settings through your browser.
3. How We Use Your Information
We use the information we collect for the following business purposes:
To Provide and Manage Our Services: To deliver our digital marketing services, communicate with you about your account or project, and process payments.
To Respond to Your Inquiries: To answer your questions and provide the information you request.
To Improve Our Website and Services: To analyze how our Website is used so we can improve its content, functionality, and user experience.
For Marketing and Advertising: To send you promotional emails about our services, special offers, and other updates. You can opt-out at any time using the “unsubscribe” link in our emails.
For Security and Fraud Prevention: To protect our Website, services, and business operations.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
With Your Consent: We will share information with third parties when you have given us your explicit consent to do so.
Service Providers: We share information with trusted third-party vendors who perform services on our behalf, such as website hosting, data analysis, email delivery, and payment processing. These partners are contractually obligated to keep your information confidential and use it only for the purposes we specify.
Legal Obligations: We may disclose information if required to do so by law or in response to a valid legal request, such as a court order or subpoena.
Business Transfers: In the event of a merger, sale, or transfer of our assets, your information may be transferred to the new entity.
5. Data Retention
We will retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These may include:
The Right to Access: You can request a copy of the personal information we hold about you.
The Right to Correction: You can request that we correct any inaccurate or incomplete information.
The Right to Deletion: You can request that we delete your personal information, subject to certain exceptions.
The Right to Opt-Out: You can opt-out of receiving marketing communications from us at any time.
To exercise any of these rights, please contact us using the information in the “Contact Us” section below.
7. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
8. Third-Party Links
Our Website may contain links to other websites that are not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review the privacy policies of any site you visit.
9. Children’s Privacy
Our Website and Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page will indicate when changes were made. We encourage you to review this policy periodically to stay informed.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Webgency
Email: hi@webgency.co
Website: https://webgency.co/contact